Privacy policy

• COMPANY INFORMATION: Hotel Reina Cristina
• DOMAIN: www.hotelreinacristina.com
• DATA PROCESSING MANAGER: INMOBILIARIA REINA CRISTINA S.A.
• ADDRESS: C/Tablasn.º4, CP18002-Granada
• E-MAIL: administracion@hotelreinacristina.com
• MERCANTILE REGISTER: Established in the Mercantile Register of Granada, on December 1st, 1986, registered with Registry Entry No. 1,990, Folio No. 232, Diary No. 21.

• DATA PROTECTION CONTACT: You can contact us via email at administracion@hotelreinacristina.com, as well as through our phone number 958

Privacy Policy

Hotel Reina Cristina is aware of the importance of personal data privacy and has therefore implemented a data processing policy aimed at providing the highest security in their use and collection, guaranteeing compliance with current regulations on the subject and configuring said policy as one of the basic pillars in the entity’s lines of action. During browsing through the website www.hotelreinacristina.com, it may be requested to provide personal data through different forms available for this purpose. Such data will be part of the relevant treatments according to the specific and determined purpose that motivates their collection.

Below is a list of the data processing activities that can be carried out through the website:

• I. Identification of the data processing manager. All data processing activities are carried out on behalf of Inmobiliaria Reina Cristina S.A. You can access, rectify and delete the data, as well as revoke the authorization for data processing, exercise the rights of limitation, portability, and not be subject to automated decisions by writing to the postal address listed in this table, or to the email address: administracion@hotelreinacristina.com
• II. Information on data processing activities carried out through www.hotelreinacristina.com.

1. Website contact forms Summary: the entity will process your data to send a response to your request or comments.

• I. Purpose and legal basis for data processing
  • A. Data subject to processing: We will process the data you provided in the website contact form, or in some cases, through a message via electronic means, such as an email or instant messaging.
  • B. Purpose of the processing: Our website has contact forms in different areas. The purpose of data processing is to manage communications that may be established with website users who send us messages through these forms. The data will not be used for a different purpose.
  • C. Automated decisions: There is no profile segmentation or automated decision-making.
  • D. How long will we keep your data? a. The data will be processed for the time necessary to manage your request or comment. b. Subsequently, the data will be deleted if no new conversation or interaction between the parties occurs within a year.
  • E. Legal basis for processing: The legal basis for processing your data is the unequivocal consent you give when accepting the privacy policy.
  • F. Obligation to provide data and consequences of not providing it: The requested data is mandatory, otherwise we will not be able to contact you to manage your request or comment.
  • G. Data source: the data subject.
  • II. Who will receive your data?
    • a. No data transfers will be made.
    • b. No international data transfers will be made.

2. Reception of curriculum vitae Summary: the entity will process your data to manage your participation in recruitment processes.

• I. Purpose and legal basis for data processing
  • A. Data subject to processing: We will process the data you provided in the website contact form, or in some cases, through a message via electronic means, such as an email or instant messaging.
  • B. Purpose of the processing: Our website has contact forms in different areas. The purpose of data processing is to manage communications that may be established with website users who send us messages through these forms. The data will not be used for a different purpose.
  • C. Automated decisions: There is no profile segmentation or automated decision-making.
  • D. How long will we keep your data?
    • a. The data will be processed for the time necessary to manage your request or comment.
    • b. Subsequently, the data will be deleted if no new conversation or interaction between the parties occurs within a year.
  • E. Legal basis for processing: The legal basis for processing your data is the unequivocal consent you give when accepting the privacy policy.
  • F. Obligation to provide data and consequences of not providing it: The requested data is mandatory, otherwise we will not be able to contact you to manage your request or comment.
  • G. Data source: the data subject.
• II. Who will receive your data?
  • a. No data transfers will be made.
  • b. No international data transfers will be made.

3. Subscription to electronic newsletter Summary: the entity will process your data to manage your subscription to the entity’s newsletter.

• I. Purpose and legal basis for data processing
  • A. Data subject to processing:
  • a. We will process the data you provided in the registration form.
  • b. Also, at Hotel Reina Cristina, we use cookies and similar devices in our email newsletters, with which we can personalize the content of our advertising emails to adapt them to the products and services you interact with preferentially.
  • B. Purpose of the processing: The data you provide will be processed to manage your subscription to Hotel Reina Cristina’s electronic newsletter, through which you will receive information about news and products and services related to the hotel and restaurant sectors.
  • C. Automated decisions: There is no profile segmentation or automated decision-making.
  • D. How long will we keep your data?
  • a. The data will be processed until you revoke your consent to the data processing.
  • E. Legal basis for processing:
  • a. The legal basis for processing your data is the unequivocal consent you give when accepting the privacy policy in the newsletter subscription form.
  • F. Obligation to provide data and consequences of not providing it: The requested data is mandatory, otherwise we will not be able to include you in the entity’s recruitment processes.
  • G. Data source: the data subject.
• II. Who will receive your data?
  • a. No data transfers will be made.
  • b. No international data transfers will be made.

4. Electronic communications Summary: when you contact us through an electronic means, such as an email, you will see that the email signature contains an initial informative layer about the purpose of processing your data. In this clause, we inform you about the rest of the points required by data protection legislation.

• I. Purpose and legal basis for data processing
  • A. Data subject to processing: we will process the data you provided in the communications you have with www.hotelreinacristina.com through electronic means, such as email messages.
  • B. Purpose of the processing: the purpose of the processing is to manage communications established between the parties.
  • C. Automated decisions: There is no profile segmentation or automated decision-making.
  • D. How long will we keep your data? The data will be processed for the period of time that responsibilities may arise between the parties, with a minimum of 5 years.
  • E. Legal basis for processing: The legitimacy of the processing is based on consent.
  • F. Obligation to provide data and consequences of not providing it: The requested data is voluntary, as it is the information that the parties voluntarily provide in the exchange of communications.
  • G. Data source: the data subject.
• II. Who will receive your data?
  • c. No data transfers will be made.
  • d. No international data transfers will be made.

5. Hotel room reservation Summary: the entity will process your data to manage your room reservation at the establishment.

• I. Purpose and legal basis for data processing
  • A. Data subject to processing: We will process the data you provided in the registration form.
  • B. Purpose of the processing: If you book a room in our establishment through the booking engine, your data will be processed to facilitate the reservation process.
  • C. Automated decisions: There is no profile segmentation or automated decision-making.
  • D. How long will we keep your data? a. The data will be processed for the period of time that responsibilities may arise between the parties, with a minimum of 5 years.
  • E. Legal basis for processing: a. The legitimacy of the processing for the room reservation is based on the execution of a contract between the parties.
  • F. Obligation to provide data and consequences of not providing it: The requested data is mandatory, otherwise we will not be able to conclude the reservation process.
  • G. Data source: the data subject.
• II. Who will receive your data?
  • A. No data transfers will be made.
  • B. No international data transfers will be made.

6. Request for rental room budget Summary: the entity will process your data to process the requested budget

• I. Purpose and legal basis for data processing
  • H. Data subject to processing: We will process the data you provided in the registration form.
  • I. Purpose of the processing: If you book a room in our establishment through the booking engine, your data will be processed to facilitate the reservation process.
  • J. Automated decisions: There is no profile segmentation or automated decision-making.
  • K. How long will we keep your data?
    • a. The data will be processed for the period of time that responsibilities may arise between the parties, with a minimum of 5 years.
  • L. Legal basis for processing: a. The legitimacy of the processing for the room reservation is based on the execution of a contract between the parties.
  • M. Obligation to provide data and consequences of not providing it: The requested data is mandatory, otherwise we will not be able to conclude the reservation process.
  • N. Data source: the data subject.
• II. Who will receive your data?
  • C. No data transfers will be made.
  • D. No international data transfers will be made.
• III. Exercise of rights: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. As an interested party, you have the right to access your personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In cases where the processing of your data is based on your consent, you may revoke it at any time. In cases where it is legally pertain, you have the right to data portability, which means that you have the right to receive the personal data related to you that we are processing, and store them in a device of your own, this right also allows you to request us to communicate your data to another data controller. Also, if you consider that there is a problem or an issue regarding data processing, you can contact the entity through the contact address indicated in this document, and in any case, you have the right to lodge a complaint with the Supervisory Authority on data protection of personal character, which in the case of Spain is the Spanish Data Protection Agency. To exercise your rights, you must send us a request to the email address administracion@hotelreinacristina.com attaching a copy of your ID card, or another legally identifying document.